Services · Charleston, SC

Agentic AI Systems

We design and ship production multi-agent systems with real tool use — file edits, shell, browsers, and internal APIs — with planning, routing, verification, sandboxed tool registries, and human-in-the-loop checkpoints engineered before the first prompt is written.

Ideal for: Teams that need an AI system to actually do work — not just answer questions — and need it to be reliable enough to put in front of customers or run unattended.

What's included

• Planner, controller, and routing design before any prompt is written
• Tool registries and sandboxes with real tool use (files, shell, browsers, internal APIs)
• Verification steps and human-in-the-loop checkpoints
• Evaluation harnesses so you can prove the system works and catch regressions
• Long-running session memory and recovery when an agent goes off-track

How we work

Every engagement starts with a two-week paid review and a one-page contract of done — scope, evals, latency budget, and the bill, with no surprises to either side. We ship a working surface every week, write things down, and hand off runbooks and evaluation harnesses your team can run without us. If a phase isn't delivering, we say so on a Friday.

Frequently asked questions

What is the difference between an agentic AI system and a chatbot?

A chatbot answers questions. An agentic system plans, takes actions with real tools, verifies its own work, and pursues a goal across many steps — with guardrails and human checkpoints where they matter.

How do you keep a multi-agent system from going off the rails?

Verification steps, sandboxed tools, human-in-the-loop checkpoints on high-impact actions, and evaluation harnesses that run on every change. We design these before we build, not after something breaks.

Serving Charleston and the Lowcountry

Palmetto Interactive delivers agentic ai systems for businesses across the Charleston metro — Charleston, Mount Pleasant, North Charleston, Summerville, Goose Creek, Daniel Island, Johns Island, James Island, West Ashley, Isle of Palms, Sullivan's Island, Folly Beach, Kiawah Island — and works with clients throughout the Southeast and remotely. See AI consulting in Charleston for more on our home market.

Related services

• LLM Infrastructure — Memory, retrieval, and evaluation that survives a real codebase.
• Custom AI Products — Full-stack 0→1 AI products in 6–16 week sprints.
• AI Strategy & Advisory — Two-week technical reviews and roadmaps for teams making their first real AI bet.
• Web & Shopify Development — High-performance websites and Shopify builds for Lowcountry businesses.

Start a project

Tell us what you're trying to ship and what's in the way. The contact form reaches a human in Charleston, and we reply in under 24 hours on average — or email support@palmettointeractive.com.