Website Terms of Use
These Website Terms of Use ("Terms") govern access to and use ofpalmettointeractive.com (the "Site"), which is operated by Palmetto Interactive Services, LLC ("Palmetto Interactive", "we", "us", or "our"). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.
1. These are website terms, not a client agreement
These Terms apply only to the public Site and its content. They do not govern consulting, software development, advisory, support, or other professional services. Sending an inquiry, holding an introductory call, or receiving general information does not create a client relationship or require either party to proceed.
Client work is governed by a master services agreement, statement of work, order form, proposal, or other agreement mutually accepted in writing (a "Client Agreement"). If a Client Agreement conflicts with these Terms, the Client Agreement controls for that engagement.
2. How client agreements are handled
The applicable Client Agreement, not these Terms, states the scope, deliverables, responsibilities, schedule, fees, payment terms, acceptance process, intellectual-property treatment, confidentiality obligations, data-handling terms, warranties, risk allocation, and termination rights for professional work. Palmetto Interactive does not unilaterally alter agreed scope, timing, or pricing. Changes take effect only as provided in the Client Agreement and when mutually accepted in writing by authorized representatives of both parties. This section describes our contracting approach; it does not itself create project obligations.
3. Client references and portfolio use
We will identify a client, use a client's name or logo, or publish non-public project work, results, or details in a portfolio, case study, proposal, or marketing material only as authorized by the applicable Client Agreement or separate written permission. Any permitted use remains subject to confidentiality obligations.
4. Site content and intellectual property
The Site and its original text, graphics, design, code, trademarks, and other content are owned by Palmetto Interactive or used with permission, except where a different owner or license is identified. You may view, download, and print reasonable portions for your own internal, non-commercial evaluation of Palmetto Interactive. You may not reproduce, republish, sell, scrape at disruptive volume, remove ownership notices from, or falsely attribute Site content without permission or another legal right to do so.
5. Permitted use
You agree not to misuse the Site, interfere with its operation, attempt unauthorized access, submit malicious code, impersonate another person or organization, violate applicable law, or use the Site to infringe another party's rights. Reasonable crawling consistent with our published robots.txt is permitted.
6. General information, not professional advice
Site content is general information and may not reflect your facts, systems, regulations, risks, or requirements. It is not legal, financial, accounting, security, or other regulated professional advice, and it is not a substitute for a scoped technical assessment. Do not make a consequential decision solely in reliance on Site content.
7. Contact form and confidential information
Do not submit passwords, credentials, account numbers, regulated data, trade secrets, production data, or other confidential or sensitive material through the Site's contact form. A form submission is not covered by a client confidentiality agreement unless we have separately agreed otherwise in writing. See our Privacy Noticefor information about how the Site handles submitted and analytics data.
8. Third-party sites and tools
The Site may link to or rely on third-party websites, open-source projects, analytics, hosting, or other services. A link or technical integration does not mean we control or endorse every statement, product, security practice, or policy of that third party. Your use of third-party services is governed by their applicable terms.
9. Site availability and disclaimers
We work to keep the Site accurate and available, but content may become outdated and the Site may occasionally be interrupted or contain errors. To the extent permitted by law, the Site is provided "as is" and "as available" without warranties about uninterrupted availability, completeness, accuracy, or fitness for a particular purpose. Any warranties for professional services belong in the applicable Client Agreement, not these Terms.
10. Responsibility for Site use
To the extent permitted by law, Palmetto Interactive is not responsible for indirect or consequential loss arising from use of, or inability to use, this public Site. Nothing in these Terms excludes or limits liability that applicable law does not allow us to exclude or limit. Liability associated with client services is governed by the relevant Client Agreement.
11. Changes to these Terms
We may update these Terms when the Site or applicable requirements change. The updated version applies to Site use after it is posted and does not amend an existing Client Agreement.
12. Governing law
These Terms are governed by South Carolina law, without regard to conflict-of-laws rules, except where applicable law requires otherwise. Any dispute about these Website Terms will be brought in a court with jurisdiction in Charleston County, South Carolina. A Client Agreement may specify different dispute terms for professional services.
13. Contact
Questions about these Terms may be sent to[email protected] or mailed to Palmetto Interactive Services, LLC, 1121 Park West Boulevard, Suite B #103, Mount Pleasant, SC 29466. This is a business mailing address for correspondence only, not a staffed or walk-in office.
Last updated: August 6, 2026