Services
What we build
Palmetto Interactive is a Charleston, South Carolina agentic AI studio. We take a limited number of engagements at a time and design the planner, controller, and evals before we write a single prompt. Five disciplines, one team, one zip code — serving Charleston, Mount Pleasant, North Charleston, Summerville, Daniel Island, and the wider Lowcountry, plus clients across the Southeast.
Agentic AI Systems
We design and ship production multi-agent systems with real tool use — file edits, shell, browsers, and internal APIs — with planning, routing, verification, sandboxed tool registries, and human-in-the-loop checkpoints engineered before the first prompt is written.
Ideal for: Teams that need an AI system to actually do work — not just answer questions — and need it to be reliable enough to put in front of customers or run unattended.
- Planner, controller, and routing design before any prompt is written
- Tool registries and sandboxes with real tool use (files, shell, browsers, internal APIs)
- Verification steps and human-in-the-loop checkpoints
- Evaluation harnesses so you can prove the system works and catch regressions
- Long-running session memory and recovery when an agent goes off-track
LLM Infrastructure
Hybrid retrieval (BM25 + vector), memory graphs with provenance and TTL, conflict resolution, recall traces, eval harnesses with regression tracking, and cost and latency budgeting — the unglamorous plumbing that makes LLM products reliable in production.
Ideal for: Teams whose AI demo worked but whose production system hallucinates, forgets context, or costs too much per call.
- Hybrid retrieval (BM25 + vector) tuned to your data
- Memory graphs with provenance, conflict resolution, and TTL
- Recall traces so you can see exactly what the model was given
- Eval harnesses with regression tracking
- Cost and latency budgeting that keeps unit economics defensible
Custom AI Products
Full-stack AI product development — backends in Rust or Python, typed APIs, and dashboards your team actually opens. We work in week-long iterations against a written contract of done, with observability, audit, and billing wired in from day one.
Ideal for: Founders and teams who need a real, shippable AI product — not a prototype — built by people who have shipped production software for twenty years.
- 0→1 builds in focused 6–16 week sprints
- Backends in Rust or Python, typed APIs, and a dashboard your team actually opens
- Observability, audit logging, and billing wired in from day one
- A shipped surface every week against a written contract of done
- Hand-off documentation an engineer can actually read
AI Strategy & Advisory
For non-AI-native teams: two-week paid technical reviews, build-vs-buy and vendor analysis, one-page roadmaps, eval frameworks you can run without us, and fractional CTO support. We are happy to talk you out of work that will not move a number you can defend.
Ideal for: Leaders making their first serious AI investment who want an honest technical read before they spend — including whether to build at all.
- Two-week paid technical review of your codebase, data, and AI opportunities
- Build-vs-buy analysis and vendor pruning
- A one-page roadmap your team can actually execute
- Eval frameworks you can run without us
- Fractional CTO support for teams without senior AI leadership
Web & Shopify Development
Fast, modern websites and Shopify stores engineered to the same standard as our AI work — high-performance front-ends, conversion-focused builds, paid-advertising programs (Meta and Google), and ongoing care plans for Charleston-area businesses.
Ideal for: Charleston-area businesses that need a fast, modern website or online store that actually converts — and a team that will keep it running.
- High-performance, modern websites and Shopify stores
- Conversion-focused builds, not just pretty templates
- Paid-advertising programs across Meta and Google
- Analytics and tracking wired in so you can see what works
- Ongoing care plans and ad-account management
Start a project
Tell us what you're trying to ship and what's in the way. The contact form on our homepage reaches a human in Charleston, and we reply in under 24 hours on average. Prefer email? support@palmettointeractive.com.