Palmetto InteractiveCHARLESTON · SC · USASmall & selective·Start a project →

Services

Technology that
earns its place.

Practical AI, thoughtful software, and a website that pulls its weight. We work closely with a small number of Charleston and Lowcountry businesses, from the first hard question through a working release.

Start with the problem you need solved →
The Ravenel Bridge crossing the Cooper River at sunset in Charleston
Charleston, South Carolina · Photo by Matt Benson on Unsplash

What we build

Five ways to move a business forward. Each begins with clear scope, working software, and a person who will tell you when a project is not worth doing.

01

Agentic AI & Automation

We design and ship AI agents and automation for small and mid-size businesses — intake handling, back-office copilots, scheduling, follow-ups, and reporting — with human checkpoints on the actions that matter and runbooks your team can actually follow.

Ideal for: Owners and small teams drowning in repetitive work — intake, scheduling, data entry, follow-ups — who want AI that does real work, safely.

  • Intake and back-office automation built around how your business actually runs
  • Copilots trained on your business, not a generic chatbot
  • Human-in-the-loop checkpoints on high-impact actions
Explore Agentic AI & Automation →
The Ravenel Bridge crossing the Cooper River at sunset in Charleston
Photo by Matt Benson on Unsplash

02

AI Memory & Reliability

When an AI tool answers wrong, forgets context, or costs too much per call, the fix is the plumbing underneath. We build the memory, retrieval, and testing layer that makes AI dependable for a working business — explained in plain English, without the enterprise price tag.

Ideal for: Businesses whose AI demo worked but whose day-to-day results are unreliable, forgetful, or expensive.

  • Retrieval tuned to your actual documents and data
  • Memory with provenance, so answers can be traced and checked
  • Recall traces that show exactly what the model was given
Explore AI Memory & Reliability →
A laptop displaying code in a dark blue workspace
Photo by Bayu Syaits on Unsplash

03

Custom AI Products

Full-stack AI product development — backends in Rust or Python, typed APIs, and dashboards your team actually opens. We get a working prototype in your hands fast, iterate until it delivers, and wire in observability, audit, and billing from day one.

Ideal for: Owners and teams who need a real, shippable AI product — not a prototype that dies in a demo — built by people who have shipped production software for twenty years.

  • A working prototype in your hands fast, then iteration to real results
  • Backends in Rust or Python, typed APIs, and a dashboard your team actually opens
  • Observability, audit logging, and billing wired in from day one
Explore Custom AI Products →
A small-business owner working at a laptop
Photo by SumUp on Unsplash

04

AI Strategy & Advisory

Plain-English guidance for owners and teams making their first real AI investment: a paid requirements-gathering phase that reviews your challenge fully, build-vs-buy analysis, one-page roadmaps, and fractional CTO support. We are happy to talk you out of AI you do not need.

Ideal for: Leaders making their first serious AI investment who want an honest technical read before they spend — including whether to build at all.

  • A paid requirements-gathering phase: your business, your tools, your numbers
  • Build-vs-buy analysis and vendor pruning
  • A one-page roadmap your team can actually execute
Explore AI Strategy & Advisory →
The Ravenel Bridge crossing the Cooper River at sunset in Charleston
Photo by Matt Benson on Unsplash

05

Web & Shopify Development

Fast, modern websites and Shopify stores engineered to the same standard as our AI work — high-performance front-ends, conversion-focused builds, paid-advertising programs (Meta and Google), and ongoing care plans for Charleston-area businesses.

Ideal for: Charleston-area businesses that need a fast, modern website or online store that actually converts — and a team that will keep it running.

  • High-performance, modern websites and Shopify stores
  • Conversion-focused builds, not just pretty templates
  • Paid-advertising programs across Meta and Google
Explore Web & Shopify Development →
A laptop displaying code in a dark blue workspace
Photo by Bayu Syaits on Unsplash

A clear next step

Bring us the thing that is stuck.

Tell us what you are trying to ship and what is getting in the way. The contact form reaches a human in Charleston. Prefer email? [email protected].

Start a project →