Services · Charleston, SC
AI Memory & Reliability
When an AI tool answers wrong, forgets context, or costs too much per call, the fix is the plumbing underneath. We build the memory, retrieval, and testing layer that makes AI dependable for a working business — explained in plain English, without the enterprise price tag.
Ideal for: Businesses whose AI demo worked but whose day-to-day results are unreliable, forgetful, or expensive.
What's included
- Retrieval tuned to your actual documents and data
- Memory with provenance, so answers can be traced and checked
- Recall traces that show exactly what the model was given
- Testing that keeps results reliable as your business changes
- Cost and latency budgeting that keeps the bill defensible
How we work
It starts with a quick call — that one's on us. From there, a paid requirements-gathering phase: we review your challenge fully and develop the plan. Then, no long paperwork — we set targets, get a working prototype in your hands fast, and iterate until it delivers. Every engagement ends with working software, written down and handed off so your team can run it without us.
Frequently asked questions
Why does my AI tool hallucinate in production but not in the demo?
Demos use clean, small inputs. Real business data is messy, conflicting, and stale. The fix is retrieval and memory with provenance, conflict resolution, and testing — which is exactly the layer we build.
Serving Charleston and the Lowcountry
Palmetto Interactive delivers ai memory & reliability for businesses across the Charleston metro — Charleston, Mount Pleasant, North Charleston, Summerville, Goose Creek, Daniel Island, Johns Island, James Island, West Ashley, Isle of Palms, Sullivan's Island, Folly Beach, Kiawah Island — and works with clients throughout the Southeast and remotely. See AI consulting in Charleston for more on our home market.
Related services
- Agentic AI & Automation — Practical AI agents and automation that take real busywork off your team’s plate.
- Custom AI Products — Full-stack AI products — rapid prototype first, then working software your business keeps.
- AI Strategy & Advisory — Plain-English AI guidance and roadmaps for businesses making their first real AI decisions.
- Web & Shopify Development — High-performance websites and Shopify builds for Lowcountry businesses.
Start a project
Tell us what you're trying to ship and what's in the way. The contact form reaches a human in Charleston, and we reply in under 24 hours on average — or email [email protected].